Fraud Hotline Specialist
Being a victim of fraud is an unpleasant experience. When our users report they’ve fallen victim to a scam, you’re there for them. You act as their guide through the process of filing reports and securing the funds they have lost, and you help them to recognize fraud so that they can feel safe again.
- Organisatie
- Bunq
- Locatie
- Amsterdam, Rotterdam
- Salaris
- Max. € 2.701 maand
- Gepubliceerd op
- 08-08-2024
Take ownership
- Give immediate support to users that are a victim of fraud. Get an overview of what's happening and give users the support they need in this stressful situation. Help them secure their account and clearly explain what the next steps will be.
- Guide victims with ongoing fraud cases, helping them gather the right information to file a police report and support them with any follow up as needed.
- Help victims finalize their case and help them detect fraud in the future so that they will never again become a victim of fraud.
This challenge is perfect for you if
- You're a near-native English and Dutch speaker.
- You have outstanding communication skills, and you are empathetic even in stressful situations
- You’re a quick thinker, you can quickly get a grasp of what’s going on and you act swiftly
- You are analytical and well-organized
Solliciteren
Please send your application for Fraud Hotline Specialist at Bunq in Amsterdam, Rotterdam via the button.
Gerelateerde vacatures
Bekijk ook eens deze vacatures
NVB
Marktconform
Medior
Amsterdam
Als bestuurssecretaris ben je de spil in de bestuurlijke besluitvorming van de Werkgeversvereniging Banken (WVB) en speel je tevens een actieve rol bij de NVB. De WVB treedt op als...
ABN AMRO
3.528 - 5.041
Junior
Amersfoort
Top vacature
Als Rooster Specialist zorg je er samen met je collega’s voor dat alle diensten zijn ingeroosterd, zorgt voor voldoende bezetting tijdens vakantieperiodes en levert input voor verschillende rapportages.
ABN AMRO
6.793 - 9.704
Senior
Amsterdam
Top vacature
A Senior Business Process Manager at ABN AMRO oversees end-to-end customer processes, ensuring regulatory compliance, driving process improvements, and mentoring junior team members within the Life Cycle Management team.
Adyen
Marktconform
Medior
Amsterdam
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen,...
Bekijk deze vacature ook op de volgende websites